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Privacy Policies

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Definition

Website Privacy Policy


Privacy Statement for williamstownbank.com

Williamstown Bank has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: williamstownbank.com.

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you.  Williamstown Bank uses standard software to collect information about our visitors, such as:

  • date and time our site was accessed
  • IP address (a numeric address given to servers connected to the internet)
  • web browser used
  • city, state, and country

Williamstown Bank uses this information to create summary statistics and to determine the level of interest in information available on our site.

Visitors may elect to provide us with personal information via e-mail or an online information form.  This information is used internally, as appropriate, to handle the sender’s request.  It is not disseminated or sold to other organizations.

This site contains links to other sites. williamstownbank.com is not responsible for the privacy practices or the content of such websites.

E-mail Policy

Williamstown Bank obtains email addresses from our customers.  The bank does not sell this information or use it in any way except as related to your business with Williamstown Bank.  The bank does not communicate with its customers about their specific banking transactions by email.  The bank may, from time to time, respond by email to inquiries from customers, but the bank never discusses or includes non-public personal information in those responses.  Williamstown Bank advises its customers not to communicate any non-public personal information by email to the bank.

The bank may occasionally send email to its customers about new or additional Williamstown Bank products or services.  If the customer does not wish to receive this information from the bank, the customer may request at the time such email is received that the bank not send any more information by email to the customer.

Williamstown Bank advises its customers to refrain from sending confidential information such as social security numbers or account numbers to us via email.  Email communication should only be used for information inquiries of a non-sensitive and non-confidential nature.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Williamstown Bank uses a Firewall to insure the protection and to prevent the misuse and alteration of information associated with this site.  Williamstown Bank also uses 128-bit encryption during online banking to protect information from being seen by a third party.

Choice: Opt-In / Opt-Out

Our site provides users the opportunity to opt-in and opt-out of receiving communications from our partners at the point where we request information about the visitor.

This site gives users the following options for adding or removing their information from our database to not receive future communications or to no longer receive our service.

  1. You can send email to customerservice@wiltown.com
    (Please refrain from sending personal account information for your own protection)
  2. You can send mail to the following postal address:
    PO Box 305, Williamstown WV 26187
  3. You can call the following telephone number: (304) 375-6262

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

  1. You can send email to customerservice@wiltown.com
    (Please refrain from sending personal account information for your own protection)
  2. You can send mail to the following postal address:
    PO Box 305, Williamstown WV 26187
  3. You can call the following telephone number: (304) 375-6262

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact

Customer Service @ Williamstown Bank

P.O. Box 305

Williamstown WV  26187

customerservice@williamstownbank.com

Other Important Information

All nonaffiliated companies that act on our behalf and receive customer information from us are contractually obligated to
keep the information we provide to them confidential, and to use the customer information we share only to provide the
service we ask them to perform.

 

Mobile Banking Privacy

Privacy Policy

Williamstown Bank is committed to safeguarding your privacy and ensuring the security of your personal information.  This Privacy Policy outlines how we collect, use, and disclose your data when you use our banking app available on Google Play and the Apple Store.  By using our app, you consent to the practices described in this policy.

Information We Collect
  • Camera and Images: Williamstown Bank may request access to your device’s camera and images.  This access is used to personalize your banking experience by allowing you to capture images of checks, documents, or other relevant information.
  • Contacts: We may also request access to your device’s contacts.  This access is used to simplify the process of transferring funds to your contacts or to help you find and connect with your contacts who are also using our banking services.
How We Use Your Information
  • Personalization: Access to your camera and images allows us to offer you a personalized banking experience.  For example, you can easily deposit checks by capturing images, and we can assist you in organizing and managing your financial documents.
  • Contacts Integration: Access to your contacts enables us to streamline interactions with your friends and family who also use our app.  You can initiate fund transfers or payments more conveniently.
Your Choices

You have the right to grant or revoke access to your camera, images, and contacts at any time through your device’s settings.  Please be aware that revoking access to certain features may limit the functionality of our app.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws.  Any updates will be posted on our website or within our app.  Please review this policy periodically to stay informed about how we handle your data.

By using our app, you acknowledge and agree to the terms outlined in this Privacy Policy.